Missed forex opportunities
Linda works as a payments director in a Swedish bank. Half of the 10 largest Swedish companies use the bank to do their forex operations.
Over the past two quarters, her division had a decline in forex transactions booked through them. While she initially suspected that the downturn is cyclical, business flows in other departments have been stable. She is curious if clients are booking their forex activity through other financial institutions.
By using EyesClear, Linda can be alerted about all cross-border SEK payments – payments that the bank might have exchanged to the counterpart currency. Not only can she call up the relevant account managers when a forex opportunity was missed, but she can also identify other smaller clients that need regular forex business who were underserved until now.